Delivery Options Overview

At HomeXtra, we ensure a smooth and reliable shopping experience for our customers.

1. Place Your Order

2. Order Confirmation

3. Order Processing & Shipping

4. Delivery to Your Doorstep

Payment Methods

We offer secure payment options for a smooth checkout experience:

  • Razorpay Secure Payment Gateway

  • UPI Payments

  • Credit / Debit Cards

  • Net Banking

  • Wallet Payments (supported by Razorpay)

All transactions are encrypted and processed securely.


Shipping Information

  • Courier Partner: Delhivery

  • Delivery Area: Currently available across Kerala

  • Delivery Charge: Free Delivery within Kerala

  • Estimated Delivery Time: 2 – 5 Working Days

You will receive a tracking ID once your order is shipped.


Return & Exchange Policy

We want you to be satisfied with your purchase.

Returns or exchanges are accepted under the following conditions:

  • Product must be unused and in original packaging

  • Return request must be made within 7 days of delivery

  • Product must include all original tags, packaging and invoice

Returns will not be accepted if:

  • Product is used or damaged by the customer

  • Original packaging is missing

  • Return request is made after the allowed period

For return requests, please contact our support team with your order ID and product details.

FAQs

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Do you deliver on public holidays?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.